Shipping & Returns

Last updated: 24 May 2021

Deliveries

Standard Delivery – your goods will be processed as normal and shipped by courier. Ordered goods will usually arrive within 3 – 5 working days for most of the UK mainland.

Deliveries are £40 per pallet. 

Missed deliveries

Missed deliveries may be subject to any extra shipping costs incurred by us from the courier. 

Changes to your order

Once your order has been dispatched, we cannot make any changes. Please contact us for support on returns/creating a new order. 

Cancellations

Cancellations are accepted if the order has not been prepared for dispatch. This will be on a case-by-case basis. 

Returns

You may return all unused goods which are still intact and undamaged for a credit note on your account. Goods must be brought back to our facility by the customer within 14 days and the original invoice must be produced. 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

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